FEEDBACK AND COMPLAINTS

FEEEDBACK AND REDRESS MECHANISM

PLEASE LET US KNOW HOW WE HAVE SERVED YOU BY DOING ANY OF THE FOLLOWING:

 

  • Accomplish our Feedback Form available in the offices and put this in the drop box at the Public Assistance and Complaints Desk located at the main entrance of Alimodian Municipal Hall.
  • Send your feedback through e-mail ([email protected]) or call us at (033) 331-2147

If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer of the Day at the Public Assistance and Complaints Desk.

  • Name of Person being complained
  • Incident
  • Evidence

To file a complaint, ask our Information Desk Officer and answer the Client Complaint form, drop it in the drop box at the Public Assistance and Complaints Desk and make sure to provide the following information:

For inquiries and follow-ups, clients may contact the following telephone number: (033) 331-2147

You may also contact the following hotlines:

  • 8888 – Presidential Complaints Center
  • 1-6565 – Contact Center ng Bayan (CCB)
  • 09088816565 – CSC Contact Center ng Bayan
  • 478-5093 – Anti-Red Tape Authority

THANK YOU FOR HELPING US CONTINUOUSLY IMPROVE OUR SERVICES