OFFICE OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICER

HEAD OF OFFICE

MARY JANE ONALEE AMAGUIN

CONTACT DETAILS

Address

Email

Contact Number

SERVICES OFFERED

SERVICE 1: AVAILMENT OF FINANCIAL ASSISTANCE

Checklist of Requirements:

FOR MEDICAL ASSISTANCE:

1 photocopy of the following documents:

  • Medical certificate/ Abstract
  • Hospital Bill
  • Prescribed medicines/ Laboratory Requests
  • Certificate of Indigency
  • Any valid ID of claimant

FOR BURIAL ASSISTANCE:

1 photocopy of the following documents:

  • Death certificate
  • Funeral contract
  • Certificate of Indigency
  • Any valid ID of claimant
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Present requirements
Check endorsement of referral. Check requirements for completeness. Interview and determine the eligibility of the client. Prepare Social Case Study Report and Certificate of Eligibility.
None
40 minutes
Receive Social Case Study Report and Certificate of Eligibility
Release the Social Case Study Report and Certificate of Eligibility
None
5 minutes
TOTAL
None
48 minutes

SERVICE 2: ISSUANCE OF CERTIFICATE OF INDIGENCY

Checklist of Requirements:

  • Certificate of Indigency (original)
  • Referral Letter/request
HOW TO AVAIL:
client steps Agency action fees to be paid processing time
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Present requirements
Check requirements for completeness. Prepare certificate of indigency
None
10 minutes
Receive Certificate of Iindigency
Release certificate of Indigency
None
3 minutes
TOTAL
None
16 minutes

SERVICE 3: ISSUANCE OF SENIOR CITIZEN’S ID

Checklist of requirements:

  • ID Picture 1×1 (2 pcs)
  • Community Tax Certificate
  • Birth Certificate or any ID with Date of birth (1 photocopy)
  • Barangay certification (original)
HOW TO AVAIL:
client steps agency action fees to be paid processing time
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Present requirements
Check requirements for completeness. Give application form
None
5 minutes
Fill-up application form
Encode and prepare the Senior Citizen's ID Card and issue Medicine/Grocery Booklet
None
15 minutes
Receive Senior Citizen's ID and Medicine/Grocery Booklet
Release the Senior Citizen's ID and Medicine/Grocery Booklet
None
5 minutes
TOTAL
None
23 minutes

SERVICE 4: ISSUANCE OF PERSON WITH DISABILITY IDENTIFICATION CARD

Checklist of Requirements:

  • ID Picture 1×1 (2 pcs)
  • Birth Certificate or any valid ID with Date of Birth (photocopy)
  • Certificate of Disability (original)
  • Certificate of Residency (original)
HOW TO AVAIL:
client steps Agency Action Fees to be paid Processing time
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Present requirements
Check requirements for completeness. Give application form.
None
5 minutes
Fill-up application form
Encode and prepare Person with Disability ID Card and issue Medicine/Grocery Booklet
None
15 minutes
Receive Person with Disability ID card and Medicine/Grocery Booklet
Release Person with Disability ID Card and issue Medicine/Grocery Booklet
None
5 minutes
TOTAL
None
23 minutes

SERVICE 5: ISSUANCE OF SOLO PARENT IDENTIFICATION CARD

Checklist of Requirements:

  • ID Picture 1×1 (2 pcs)
  • Death certificate if widow (1 photocopy)
  • Birth Certificate of children below 18 years old (1 photocopy)
  • Barangay certification (1 original)
HOW TO AVAIL:
client steps Agency Action fees to be paid processing time
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Present requirements
Interview Client if qualified. Check requirements for completeness. Give application form.
None
15 minutes
Fill-up application form
Encode and prepare the Solo Parent ID Card
None
10 minutes
Receive Solo Parent ID Card
Release the Solo Parent ID Card
None
5 minutes
TOTAL
None
28 minutes

SERVICE 6: ASSISTANCE FOR SPECIAL CASES SUCH AS DOMESTIC PROBLEM, SUPPORT AND CUSTODY OF MINOR CHILDREN, RAPE, ETC.

Checklist of Requirements:

  • Physical/Medical Certificate (1 photocopy)
  • Psychological Certificate (1 photocopy)

HOW TO AVAIL:

Client step Agency action fees to be paid processing time
Sign in the logbook in the office
Give the logbook to the client
None
3 minutes
Client report as to victim of domestic violence and identification problem
Interview the victim, listen and give advice. Inform Women and Children Protection Desk on duty. Refer for Physical/Medical/Psychological check-up with referral letter. Send out invitation letter to notify perpetrator regarding date of conference.
None
1 hour
Attend case conference
Conduct Case Conference proper/ counseling/ settlement. If settled, prepare agreement and counter signed by both parties and witness. If not, endorse client to Women and Children Protection Desk for filing the case.
None
3 hours
TOTAL
None
4 hours and 3 minutes